STORE POLICY

Terms and Conditions

Welcome to ADYG Creations! By placing an order on our website, you agree to the following Checkout Policy Terms and Conditions. Please read these terms carefully before completing your purchase.

Payment Terms

All prices listed on our website are in AUD and include applicable taxes unless otherwise specified.
Payment must be completed at the time of checkout.
We accept the following payment methods: Credit/Debit Cards and PayPal
In the event of a failed payment, the order will not be processed until full payment is received.

Order Confirmation

Once an order is placed, you will receive an email confirmation with order details.
Please ensure all information provided during checkout (e.g., name, address, contact information) is accurate. ADYG Creations will not be responsible for delays or issues arising from incorrect details.

Cancellations

Orders can only be canceled within 24 hours of placement. After this period, cancellations may not be accepted as the order will have been processed.
To request a cancellation, please contact us at adygcreations@gmail.com

Shipping and Delivery

Shipping costs will be calculated at checkout based on your location and the weight of your order.
Estimated delivery times are provided at checkout. However, ADYG Creations is not responsible for delays caused by shipping carriers or unforeseen circumstances.
Once your order is shipped, you will receive a tracking number to monitor your delivery.

Returns and Refunds

Please review our Return Policy for details on eligibility and procedures for returns or refunds.
Refunds for canceled or returned items (if applicable) will be processed to the original payment method within 7-10 business days.
Order Issues
If you receive a damaged, defective, or incorrect item, notify us within 2 days of delivery with photographic evidence.
We will provide a replacement, refund, or solution in accordance with our Return Policy.

Pricing and Errors

All efforts are made to ensure accurate pricing and product details on our website. However, in the event of a pricing error or incorrect product description, we reserve the right to:
- Cancel the order.
- Notify you of the error and provide options to proceed.

Customer Responsibility

It is your responsibility to ensure that the items in your cart are correct before proceeding to checkout.
Ensure that you have read and understood the descriptions, dimensions, and specifications of products before purchasing.

Security

All payments are securely processed using SSL encryption to protect your payment details.
We do not store sensitive payment information (e.g., credit card numbers) on our servers.

Changes to the Checkout Policy

We reserve the right to modify this Checkout Policy at any time. Changes will be effective immediately upon posting to our website.
Continued use of our site constitutes acceptance of the revised terms.

Return Policy

At ADYG Creations, we value our customers and strive to provide high-quality products and excellent service. If you are not completely satisfied with your purchase, our Return Policy outlines your options for returns and refunds.

Eligibility for Returns

Items are eligible for return if they meet the following criteria:
- The item is unused, unworn, and in its original packaging.
- The return is initiated within 2 days of the delivery date.
- Proof of purchase (e.g., order confirmation or receipt) is provided.
- Custom made, personalized, or clearance items are not eligible for return unless they are defective or damaged upon arrival.

Return Process

To initiate a return, please contact us at adygcreations@gmail.com with the following details:
- Order number
- Reason for return
- Photos of the item (if defective or damaged)
- Once your return request is approved, you will receive instructions on how to send the item back to us.

Return Shipping

The customer is responsible for the cost of return shipping unless the item is defective, damaged, or incorrectly shipped.
We recommend using a trackable shipping method for returns, as we cannot guarantee receipt of returned items.

Refunds

Refunds will be issued to the original payment method once the returned item is received and inspected.
Refund processing times:
It may take 5–7 business days for the refund to appear in your account.
Shipping fees are non-refundable unless the return is due to an error on our part.

Exchanges

We offer exchanges for items that are defective, damaged, or incorrectly shipped. If the item is no longer available, a refund will be provided.
To request an exchange, follow the return process outlined above.

Non-Returnable Items

The following items are not eligible for return or exchange:
- Custom-made or personalized products
- Clearance or sale items

Damaged or Defective Items

If your order arrives damaged or defective, please notify us within 2 days of delivery.
Provide photos of the item and packaging to help us resolve the issue quickly.
We will cover the cost of return shipping for damaged or defective items and provide a replacement or refund.

Updates to Returns Policy

ADYG Creations reserves the right to update or modify this policy at any time.

Wholesale Inquiries

We are pleased to offer a wholesale program for businesses looking to carry our unique products. Please read our wholesale policy carefully to ensure a smooth and mutually beneficial partnership.

Minimum Order Requirements

Initial Order Minimum: The first order must meet a minimum purchase amount of $300.
Reorder Minimum: Subsequent orders must meet a minimum of $150.
Orders not meeting the minimum will not be processed.

Pricing and Discounts

Wholesale prices are provided at a discount of 40-50% off the retail price.
Prices and discounts are subject to change without prior notice. However, we will always inform our wholesale partners in advance of major changes.
All prices are in USD.

Payment Terms

Payments are due at the time of order placement.
We accept the following payment methods: credit/debit cards, PayPal, and bank transfers.
Orders will not be processed or shipped until payment has been received in full.

Shipping and Delivery

The buyer is responsible for all shipping costs. Shipping charges will be calculated and added to your invoice.
We offer international shipping. Please note that buyers are responsible for any customs duties, taxes, or additional fees that may apply.
Processing time for wholesale orders is typically 5-10 business days. Rush orders may be accommodated for an additional fee, subject to availability.
We are not responsible for shipping delays caused by carriers or unforeseen circumstances.

Exclusivity

Exclusivity arrangements may be available upon request and will be evaluated on a case-by-case basis.
Approval for exclusivity depends on factors such as geographic location, sales volume, and brand alignment.

Product Use and Branding

ADYG Creations products must be sold under their original branding and packaging. Rebranding, repackaging, or altering products in any way is prohibited without prior written approval.
Any use of ADYG Creations’ branding, logos, or images for promotional purposes must be approved by us.

Updates to Wholesale Policy

ADYG Creations reserves the right to update or modify this policy at any time. Wholesale partners will be notified of any significant changes.

Payment Methods

- Credit / Debit Cards
- PAYPAL
- Offline Payments

Payment Methods

STORE POLICY

Terms and Conditions

Welcome to ADYG Creations! By placing an order on our website, you agree to the following Checkout Policy Terms and Conditions. Please read these terms carefully before completing your purchase. ​ Payment Terms

All prices listed on our website are in AUD and include applicable taxes unless otherwise specified.

Payment must be completed at the time of checkout.

We accept the following payment methods: Credit/Debit Cards and PayPal

In the event of a failed payment, the order will not be processed until full payment is received.

Order Confirmation

Once an order is placed, you will receive an email confirmation with order details.

Please ensure all information provided during checkout (e.g., name, address, contact information) is accurate. ADYG Creations will not be responsible for delays or issues arising from incorrect details.

Cancellations

Orders can only be canceled within 24 hours of placement. After this period, cancellations may not be accepted as the order will have been processed.

To request a cancellation, please contact us at adygcreations@gmail.com

Shipping and Delivery

Shipping costs will be calculated at checkout based on your location and the weight of your order.

Estimated delivery times are provided at checkout. However, ADYG Creations is not responsible for delays caused by shipping carriers or unforeseen circumstances.

Once your order is shipped, you will receive a tracking number to monitor your delivery.

Returns and Refunds

Please review our Return Policy for details on eligibility and procedures for returns or refunds.

Refunds for canceled or returned items (if applicable) will be processed to the original payment method within 7-10 business days. Order Issues

If you receive a damaged, defective, or incorrect item, notify us within 2 days of delivery with photographic evidence.

We will provide a replacement, refund, or solution in accordance with our Return Policy.

Pricing and Errors

All efforts are made to ensure accurate pricing and product details on our website. However, in the event of a pricing error or incorrect product description, we reserve the right to:

Cancel the order.

Notify you of the error and provide options to proceed.

Customer Responsibility

It is your responsibility to ensure that the items in your cart are correct before proceeding to checkout.

Ensure that you have read and understood the descriptions, dimensions, and specifications of products before purchasing.

Security

All payments are securely processed using SSL encryption to protect your payment details.

We do not store sensitive payment information (e.g., credit card numbers) on our servers.

Changes to the Checkout Policy

We reserve the right to modify this Checkout Policy at any time. Changes will be effective immediately upon posting to our website.

Continued use of our site constitutes acceptance of the revised terms.

Return Policy

At ADYG Creations, we value our customers and strive to provide high-quality products and excellent service. If you are not completely satisfied with your purchase, our Return Policy outlines your options for returns and refunds. Eligibility for Returns

Items are eligible for return if they meet the following criteria:

The item is unused, unworn, and in its original packaging.

The return is initiated within 2 days of the delivery date.

Proof of purchase (e.g., order confirmation or receipt) is provided.

Custom made, personalized, or clearance items are not eligible for return unless they are defective or damaged upon arrival.

Return Process

To initiate a return, please contact us at adygcreations@gmail.com with the following details:

Order number

Reason for return

Photos of the item (if defective or damaged)

Once your return request is approved, you will receive instructions on how to send the item back to us.

Return Shipping

The customer is responsible for the cost of return shipping unless the item is defective, damaged, or incorrectly shipped.

We recommend using a trackable shipping method for returns, as we cannot guarantee receipt of returned items.

Refunds

Refunds will be issued to the original payment method once the returned item is received and inspected.

Refund processing times:

It may take 5–7 business days for the refund to appear in your account.

Shipping fees are non-refundable unless the return is due to an error on our part.

Exchanges

We offer exchanges for items that are defective, damaged, or incorrectly shipped. If the item is no longer available, a refund will be provided.

To request an exchange, follow the return process outlined above.

Non-Returnable Items

The following items are not eligible for return or exchange:

Custom-made or personalized products

Clearance or sale items

Damaged or Defective Items

If your order arrives damaged or defective, please notify us within 2 days of delivery.

Provide photos of the item and packaging to help us resolve the issue quickly.

We will cover the cost of return shipping for damaged or defective items and provide a replacement or refund.

Updates to Returns Policy

ADYG Creations reserves the right to update or modify this policy at any time.

Wholesale Inquiries

We are pleased to offer a wholesale program for businesses looking to carry our unique products. Please read our wholesale policy carefully to ensure a smooth and mutually beneficial partnership. Minimum Order Requirements

Initial Order Minimum: The first order must meet a minimum purchase amount of $300.

Reorder Minimum: Subsequent orders must meet a minimum of $150.

Orders not meeting the minimum will not be processed.

Pricing and Discounts

Wholesale prices are provided at a discount of 40-50% off the retail price.

Prices and discounts are subject to change without prior notice. However, we will always inform our wholesale partners in advance of major changes.

All prices are in USD.

Payment Terms

Payments are due at the time of order placement.

Welcome to ADYG Creations! By placing an order on our website, you agree to the following Checkout Policy Terms and Conditions. Please read these terms carefully before completing your purchase.

Payment Terms

Refunds for canceled or returned items (if applicable) will be processed to the original payment method within 7-10 business days.
Order Issues

At ADYG Creations, we value our customers and strive to provide high-quality products and excellent service. If you are not completely satisfied with your purchase, our Return Policy outlines your options for returns and refunds.

Eligibility for Returns

We are pleased to offer a wholesale program for businesses looking to carry our unique products. Please read our wholesale policy carefully to ensure a smooth and mutually beneficial partnership.

Minimum Order Requirements

Updates to Wholesale Policy

- Credit / Debit Cards
- PAYPAL
- Offline Payments